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Editor's Notes

About This Issue

April signals the beginning of spring, full of promise and rebirth. What are you going to do make your life, and your life's work, better? April's TT&T includes articles on quality improvement, attention to detail and much more.

Our Success Story

Robert Toffel, a Sales Manager with United General Title in Newport Beach, CA tells how the arrival of triplets helped to precipitate a career change that provides financial freedom and more time for family and surfing.

Want to nominate someone for an upcoming success story? Send us an email at editor@focuspub.com and we'll check it out. Everyone needs inspiration and motivation!

New Quarterly Feature

Client Support Helpful Hints makes its debut this month. Look for it in the July and October issues. We're here to support you!

Ask The Coach Submission

Our entreaty last month for an "Ask the Coach" submission was answered!

Shirley, a realtor and broker, had a question and TT&T contributor George Schnarre had an answer for her. Thanks to both. Shirley receives a "thank you" gift from TT&T contributing author Gene Swindell - two of his books, The New ABCs of Success and Professional Telephone Tips.

This month's submission incentive is a just-published book by John R. Powers, Ph.D., one of our contributing authors. Powers describes Odditude ... finding a passion for who you are and what you do, as a potent mix of advice, inspiration and simple steps to unleash the excitement that makes every life worth living.

Send in your question or sales/marketing situation and we'll have one of our experts answer it. Send them to: askthecoach@focuspub.com

Sincerely,
Editorial Staff
editor@focuspub.com
FOCUS PUBLICATIONS


Focus Publications